Best Google reviews examples
To efficiently respond to positive reviews that don't contain a comment, the keys are to: Show
We have put together a sample set of responses with and without custom variables to help kick-start both your manual and automatic campaigns. Generic Positive Reviews or RecommendationsThanks so much for sharing your experience with us. We hope to see you again soon. Generic 5-Star ReviewsThank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. We are incredibly grateful that you took the time out to leave us a 5-Star review. "Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Were here for you anytime. We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. "Thank you for the 5 star rating." "Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!" "Thank you so much for taking the time to leave us a 5-star review." Generic 4-Star ReviewsThank you for your review. We will share this with the store team to let them know how we are doing. We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone "Thank you so much for this review. We really appreciate you being a customer. Were here for you anytime. We are so grateful for your review. Thanks for sharing your rating with us and the community. Adding Custom Location Name VariablesUsing the saved reply templates of the LocalClarity platform, you can easily include variables to customize each response automatically. Thank you so much for your positive rating for your recent visit to {{replyLocationName}}. Custom GEO Name VariablesTo further customize any saved reply templates, LocalClarity offers additional variables that can be set for each location. These help brands to customize by state, city, neighborhood, or any formal or informal way to refer to the business local. Examples might be the "Exit 230 Shell Station", "Times Square Starbucks" or "Wrigleyville McDonalds". Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in {{replyGeoLocationName}}. Thank you for your review. The entire team in {{replyLocationName}} really appreciate it. Reviewer First Name (assumed) VariableAlthough most platforms pass to LocalClarity the reviewer's name as a single field, the platform breaks out the text prior to the first space to give an assumed first name. While no recommended for Intelligent Auto Responses, this is a great way to easily personalize a response. Thank you for the kind rating, {{reviewerFirstName}}! Were so happy your visit at {{replyLocationName}} went well. Hi {{reviewerFirstName}}, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes. Hi {{reviewerFirstName}}, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. |