Show hidden NIC in Device Manager

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Show hidden NIC in Device Manager

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      Support

      Phantom Adapters May Prevent Your Adapter from Teaming



      Close Window

      Documentation

      Content Type Install & Setup

      Article ID 000006656

      Last Reviewed 03/25/2019


      What is happening?

      Removing an adapter without first removing the driver creates a phantom adapter for computers running Windows* 2000 or newer OS. Phantom adapters prevent some advanced features from functioning correctly.

      How do I resolve this?

      To remove phantom adapters:

      1. Close Windows* Device Manager.
      2. Select Start > All Programs > Accessories > Command Prompt, and enter the following commands:
        1. set devmgr_show_nonpresent_devices=1 and then press ENTER
        2. start devmgmt.msc and then press ENTER
      3. From the Windows* Device Manager menu, select View > Show hidden devices.
      4. Expand the Network Adapter tree, delete the adapters that are no longer installed by right clicking the gray network adapters and select Uninstall.
      5. Close the Device Manager and reboot your system.

      This article applies to 34 products.

      Intel® 10 Gigabit CX4 Dual Port Server Adapter

      Intel® PRO/1000 MT Server Adapter

      Intel® PRO/1000 PT Dual Port Server Adapter

      Intel® PRO/1000 PT Quad Port Server Adapter

      Intel® PRO/1000 PT Server Adapter

      Intel® PRO/1000 CT Network Connection

      Intel® PRO/1000 PF Server Adapter

      Intel® PRO/1000 PF Dual Port Server Adapter

      Intel® PRO/1000 GT Desktop Adapter

      Intel® PRO/1000 GT Quad Port Server Adapter

      Intel® PRO/100 VM Network Connection

      Discontinued Products

      Intel® PRO/10GbE CX4 Server Adapter

      Intel® PRO/1000 MT Dual Port Server Adapter

      Intel® PRO/1000 MT Quad Port Server Adapter

      Intel® PRO/1000 PT Quad Port Low Profile Server Adapter

      Intel® PRO/1000 XF Server Adapter

      Intel® PRO/1000 T Desktop Adapter

      Intel® PRO/1000 XT Low Profile Server Adapter

      Intel® PRO/100+ Server Adapter

      Intel® PRO/100 S Management Adapter

      Intel® PRO/10GbE SR Server Adapter

      Intel® PRO/1000 MT Desktop Adapter

      Intel® PRO/10GbE LR Server Adapter

      Intel® PRO/1000 MF Server Adapter (LX)

      Intel® PRO/1000 MF Server Adapter

      Intel® PRO/1000 T Server Adapter

      Intel® PRO/1000 F Server Adapter

      Intel® PRO/1000 Gigabit Server Adapter

      Intel® PRO/100 M Desktop Adapter

      Intel® PRO/100+ Dual Port Server Adapter

      Intel® PRO/100 VE Desktop Adapter

      Intel® PRO/100B Adapter

      Intel® PRO/100 S Desktop Adapter

      Intel® PRO/100+ Adapter

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      What is a ghost NIC?

      This issue occurs if a network adapter with the same IP address is in the Windows registry but is hidden in the Device Manager (My Computer > Properties > Hardware > Device Manager). This hidden adapter is called a ghosted network adapter.

      Where can I find NIC information?

      From your computer, click Start, then Control Panel. Select Network and Internet Connections icon. Select the Network Connections icon. Under LAN or High-Speed Internet category, look for the name of the Ethernet card (Tip: words like Ethernet adapter, Ethernetlink, or LAN adapter may be contained in the card name).