Preview WhatsApp messages Android
Notification problemsTo ensure the prompt delivery of WhatsApp messages and notifications, your phone must be configured properly. Make sure your phone has Internet connectionYou can check this by opening a browser and going to a website. If browsing doesnt work, please follow these connection troubleshooting steps. If browsing works, but WhatsApp doesn't, please contact your mobile provider and system administrator and make sure that your APN and router are configured correctly to allow non-web and socket connections. You may also try a different connection. If you are connected to Wi-Fi, try mobile data or vice versa. Make sure background data is not restricted
Additional troubleshooting
OS specific additional troubleshooting
If none of the above steps help, it is possible that you are not receiving updates from Google's push notification service. To ensure the prompt delivery of WhatsApp messages and notifications, your phone must be configured properly. Make sure your phone has Internet connectionYou can check this by opening a browser and going to a website. If browsing doesnt work, please follow these connection troubleshooting steps. If browsing works, but WhatsApp doesn't, please contact your mobile provider and system administrator and make sure that your APN and router are configured correctly to allow non-web and socket connections. You may also try a different connection. If you are connected to Wi-Fi, try mobile data or vice versa. Make sure background data is not restricted
Additional troubleshooting
OS specific additional troubleshooting
If none of the above steps help, it is possible that you are not receiving updates from Google's push notification service. |