Which zone of personal space is involved when the nurse is instructing visitors in the hallway to avoid talking loudly quizlet?
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Terms in this set (154)The registered nurse (RN) is teaching the licensed practical nurse (LPN) about the elements of professional communication while interacting with patients. Which statements by the LPN indicate effective learning? Select all that apply. 1,4,5 1. "I should introduce myself by giving my name and designation." The registered nurse (RN) is interviewing patients who are breast cancer survivors and asking them to share their views on how they went through treatment and how their family members supported them. Which type of communication is suitable in this situation? 4 Narrative interaction What is Narrative Interaction In a therapeutic relationship, it is helpful to encourage patients to share personal stories, a process called narrative interaction. Through listening to the patients' stories, the nurse understands the context of patient's lives, their concerns, experiences, and challenges.
What is the orientation phase phase of the helping relationship, the nurse and patient meet and get to know one another/get acquainted. What is the termination phase phase of the helping relationship, the nurse reminds the patient that termination is near and evaluates goal achievement with the patient and relinquishes responsibility for patient care What is the preinteraction phase phase of the helping relationship, the nurse talks with other caregivers who have information about the patient; the nurse reviews available data, including medical and nursing history What is the working phase the nurse and patient work together to solve problems and accomplish goals Which critical thinking attitude motivates the nurse to communicate and know more about a patient? 1 Curiosity Curiosity motivates the nurse to communicate and know more about a patient. Creativity Creativity and perseverance are attitudes conducive to communication, because they motivate the nurse to identify innovative solutions. Perseverance attitudes conducive to communication, because they motivate the nurse to identify innovative solutions. Self-confidence this is important, because the nurse who conveys confidence and comfort while communicating can more readily establish an interpersonal caring relationship. In the communication process, who is the receiver of the message? 2 The person who decodes a message
Communication is an active process between a sender and a receiver. receiver the person who decodes a message and also provides feedback to the sender. sender also seeks both verbal and nonverbal feedback. Which form of communication
is appropriate to assess understanding and clarify misinterpretations when the nurse is teaching a patient about a health concern? 4 Interpersonal communication Interpersonal communication is one-on-one interaction between a nurse and another person that often occurs face-to-face. This interaction is useful to assess understanding and clarify misinterpretations when teaching a patient about a health concern. . Public communication is interaction with an audience. Nurses often speak with groups of consumers about health-related topics; This level of communication may involve the RN speaking to a group of nursing students about patient care Small group communication occurs when a small number of people meet. This type of communication is usually goal directed and requires an understanding of group dynamics. Intrapersonal communication is a powerful form of communication that you use as a professional nurse. This level of communication is also called self-talk. Which distance of personal space is involved when giving a verbal report to a group of nurses? 3 9 ft (274 cm) While giving verbal report to a group of nurses, a socio-consultative zone of 9 to 12 feet (274 to 366 cm) is appropriate. group reporting distance a socio-consultative zone of 9 to 12 feet (274 to 366 cm) is appropriate. Patient history or teaching distance While taking a patient's nursing history or teaching an individual patient, a personal zone of 18 inches (46 cm) to 4 feet (122 cm) is followed. Community forum distance While speaking at a community forum, a public zone of 12 feet (366 cm) or more is typical. According to the circular transactional model, which element motivates one person to communicate with another? 3 Referent According to the circular transactional model what is reverent? motivates one person to communicate with another, initiating the communication process.. Environmental distractions are common in health care settings and interfere with messages sent between people. According to the circular transactional model what is Communiication channels? are means of sending and receiving messages through visual, auditory, and tactile senses. The message is the content of the communication. It contains verbal and nonverbal expressions of thoughts and feelings According to the circular transactional model what is reverent? the setting for sender-receiver interaction. The environmental distractions are common in health care settings and interfere with messages sent between people. The nurse modifies
and updates a patient's care plan. Which phase of the nursing process does this situation indicate? 2 Evaluation The nurse is observing the nonverbal cues of a patient who has a quick and purposeful gait. What does the patient's gait indicate? 4 The patient is confident The registered nurse (RN) is teaching a group of nursing students about the care of patients in the intensive care unit (ICU). Which level of communication is applicable in this situation? 1 Public communication What does metacommunication include? 2 The nurse is changing a patient's surgical dressing. Which zone of
personal space is the nurse entering? 2 Intimate zone Which special zone of touch is involved during teeth replacement? 2 Consent zone The nurse manager is providing a
verbal report to a group of team members. Which zone of personal space is indicated in the nurse's action? 4 Socio-consultative zone Which special zone of touch requires special care? 4 Vulnerable zone The nurse is recalling a funny shared experience with a patient shortly before the patient is discharged from the hospital. Which phase of the helping relationship does this action indicate? 3 Termination phase Which phase of the helping relationship is involved when the nurse and a
patient meet and become acquainted? 2 Orientation phase Which is a nontherapeutic communication technique? ... Empathetic Someone who can share someone elses' feelings. Empathy the ability to understand and share the feelings of another. Sympathy Nurses may take patient feelings on as their own, which may hinder the nurse's ability to be objective and help the patient process their feelings Focusing a therapeutic communication technique that involves centering a conversation on key elements or concepts of a message Clarifying a therapeutic communication technique to check whether you understand a message accurately by restating an unclear or ambiguous message to clarify the sender's meaning Summarizing a therapeutic communication technique that involves a succinct review of key aspects of an interaction. Vulnerable zones of the body the face, neck, and front of the body require special care Social Zones of the body hands, arms, shoulders, and back do not need any permission for touching Consent zones of the body the mouth, wrists, and feet and needs permission for touching Intimate Zones of the body Great sensitivity is needed while touching these zones of the body, like the genitalia and rectum. Electronic communication is the use of technology to create ongoing relationships with patients and their health care teams Small group communication occurs when a small number of people meet orientation phase the nurse and a patient meet and become acquainted working phase the nurse and patient work together to solve problems and accomplish goals Termination phase the nurse evaluates goal achievement with the patient and relinquishes responsibility for patient care Preinteraction phase the nurse reviews available data, including medical and nursing history. The nurse is instructing a patient's visitors to
avoid talking loudly inside the hospital. Which zone of personal space is involved in this interaction? 4 Socio-consultative zone Socio-consultative zone may involve giving directions to visitors in the hallway Public Zone may involve speaking at community forum Intimate Zone may involve changing a patient's surgical dressing Personal Zone may involve taking a patient's nursing history What does metacommunication include? 2 All factors influencing communication The registered nurse (RN) is teaching the licensed practical nurse (LPN) about the elements of professional communication while interacting with patients. Which statements by the LPN indicate effective learning? Select all that
apply. 1 "I should introduce myself by
giving my name and designation." The registered nurse (RN) is teaching the licensed practical nurse (LPN) about the elements of professional communication while interacting with patients. Which statements by the LPN indicate ineffective learning? Select all that
apply. 2 "I should address the patient
by their first names during initial interactions." The nurse is observing the nonverbal cues of a patient who has a quick and purposeful gait. What does the patient's gait indicate? 4 The patient is confident Which special zone of touch requires the nurse to get permission to touch patient`s wrist? 2 Consent zone Which factors influence the relational context of communication? Select all that apply. 3 Balance of power and control Expression of feelings is a factor related to situational context Customs and expectations are sociocultural elements that affect an interaction. Growth and development status is the internal factor of communication related to psycho-physiological context. The nurse notices tension on the face of a patient before going to the operating room. The patient says, "I don't mind going in for surgery." The nurse acknowledges the patient's nonverbal indications of stress and prompts the patient to
elaborate on his or her feelings. Which type of communication is the nurse exhibiting? 1 Metacommunication The nurse manager calls a meeting of members of the nursing team to resolve problems surrounding patient complaints of slow and sometimes discourteous responses to requests. What role does
problem resolution play in this communication? 2 Situational context Which situational context factors influence communication? Select all that apply.
3 Expression of feelings The nurse and a patient are talking about a baseball game. Both of them are using the word baseball to refer to the sport. Which best describes the use of the word baseball in this context? 1. Denotative While taking the history of
a patient, the nurse states, "I see you haven't eaten anything." Which therapeutic communication technique is the nurse exhibiting through this statement? 4 Sharing observations Which nontherapeutic communication technique is the nurse using when saying, "Don't worry; everything will be all right" to a patient? 2 False reassurance Sympathy definition feelings of pity and sorrow for someone else's misfortune. False reassurance something a nurse might give to a patient in an effort to comfort or encourage them, but in reality is not based in fact either. What does the term referent mean in the communication process? 4 An event that motivates a person to communicate with another Which
nontherapeutic communicative statement indicates a defensive response? 1 "No one here would intentionally lie to you." Stating that no one would intentionally lie indicates what type of behavior? defensive behavior Blaming someone for incomplete work indicates what type of behavior/response? an aggressive response Stating that things are bad and nothing can be done is what type of response? passive response .Asking how someone can claim not to have slept when he or she was heard snoring is what type of response? indicates disapproval. The registered nurse (RN) is teaching a nursing student about nonverbal skills that facilitate attentive listening while interacting with the patient. Which statement by the nursing student indicates the need for further teaching? Select all that apply. 3 "I should lean away from the patient." A patient is admitted to the hospital with congestive heart failure. The nurse immediately notifies the primary health care provider using the
SBAR (Situation, Background, Assessment, and Recommendation) technique. Which statement by the nurse demonstrates "background"? 3 "The patient has a history of congestive heart failure." Which activity does the nurse carry out while maintaining a zone of personal space? 1 Teaching or educating a patient A patient is admitted to the hospital with congestive heart failure. The
nurse immediately notifies the primary health care provider using the SBAR (Situation, Background, Assessment, and Recommendation) technique. Which statement by the nurse demonstrates "background"? 3 "The patient has a history of congestive heart failure." The nurse and a patient are talking about a baseball game. Both of them are using the word baseball to refer to the sport. Which best describes the use of the word baseball in this context? 1 Denotative Denotative A word that has the same meaning for all people who speak the same language is considered A connotative meaning is influenced by the thoughts, feelings, or ideas of individuals. Intonation refers to the tone of voice. Metacommunication refers to all factors influencing communication. The nurse notices tension on the face of a patient before going to the operating room. The patient says, "I don't mind going in for surgery." The nurse acknowledges the patient's nonverbal indications of stress and prompts the patient to elaborate on his or her feelings. Which type of communication is the nurse exhibiting? 1 Metacommunication The nurse is caring for a patient with breast cancer and says, "You are a brave person and you will find a way to face this illness." Which type of therapeutic communication technique was involved in this interaction? 1 Sharing hope Sharing hope the therapeutic technique that involves the nurse recognizing the patient's condition and giving encouragement and positive feedback while fostering self-confidence, which is essential for healing. Sharing feelings involves helping patients share emotions by encouraging openness and modeling healthy self-expression. Sharing empathy the ability to understand and accept another person's reality, accurately perceive feelings, and communicate this understanding to the other individual. Sharing observations involves commenting on how the other person looks, sounds, or acts. While
the nurse explains the steps of a procedure to a patient, the patient frequently nods and says, "I see." Which element of the communication process is the patient displaying? 3 Feedback Feedback is the verbal and nonverbal messages that the receiver sends indicating whether or not he or she has understood the sender's message. EX: the feedback indicates whether the patient has understood the meaning of the nurse's message Channels of communication are means of sending and receiving messages through different aids, such as visual, auditory, and tactile senses. Referent a process that helps motivate one person to communicate with the other. such as educational, developmental, and socio-cultural background, and values and beliefs are characteristics of both the sender and receiver that influence communication. Interpersonal variables things such as educational, developmental, and socio-cultural background, and values and beliefs are characteristics of both the sender and receiver that influence communication. Which activity does the nurse carry out while maintaining a zone of personal space? 1 Teaching or educating a patient While taking the history of a patient, the nurse states, "I see you haven't eaten anything." Which
therapeutic communication technique is the nurse exhibiting through this statement? 4 Sharing observations The nurse manager calls a meeting of members of the nursing team to resolve problems surrounding patient complaints of slow and sometimes discourteous responses to requests. What role does problem resolution play in this
communication? 2 Situational context Which factors influence the relational context of communication? Select all that apply. 3 Balance of power and control What does the term referent mean in the communication process? 4 An event that motivates a person to communicate with another The pediatric nurse finds that one of the mothers in the unit is not able to console her infant who is crying, so the nurse holds the infant. Which zone of personal space does this gesture belong to? 4 Intimate Which nontherapeutic communicative statement indicates a defensive response? 1 While the nurse explains the steps of a procedure to a patient, the patient frequently nods and says, "I see." Which
element of the communication process is the patient displaying? 3 Feedback The nurse manager calls a meeting of members of the nursing team to resolve problems surrounding patient complaints of slow and sometimes discourteous responses to requests. What role does problem resolution play in this communication? 2 Situational context Which nontherapeutic communicative statement indicates a defensive response? 1 "No one here would intentionally lie to you." The nurse is performing a mental rehearsal on how to deal effectively in difficult situations with increased confidence. Which level of communication is exhibited by the nurse? 3 Intrapersonal communication While interacting with a woman who underwent a mastectomy, the nurse says, "I'm worried that you might feel devastated after your surgery." Which nontherapeutic communication technique does the nurse exhibit? 3 Showing sympathy Sympathy feelings of pity and sorrow for someone else's misfortune. Which activity does the nurse carry out while maintaining a zone of personal space? 1 Teaching or educating a patient While
interacting with a patient, the nurse comments on positive aspects of the patient's behavior and response. Which therapeutic communication technique does the nurse exhibit? 1 Sharing hope The nurse is performing a routine health checkup for a patient and reports abnormal vital signs to the primary health care provider. Which
phase of nurse-patient relationship is involved in this scenario? 1 Working phase Which factors influence the relational context of communication? Select all that apply. 3 Balance of power and control While taking the history of a patient, the nurse states, "I see you haven't eaten anything." Which therapeutic communication technique is the nurse exhibiting through this statement? 4 Sharing observations The pediatric nurse finds that one of the mothers in the unit is not able to console her infant who is crying, so the nurse holds the infant. Which zone of personal space does this gesture belong to? 4 Intimate The registered nurse (RN) is teaching a nursing student about the personal zones of space
while communicating with patients. Which statements by the nursing student indicate effective learning? Select all that apply. 1,3,4 1 "I should be in the personal zone while counseling the patient." The registered nurse (RN) is teaching a nursing student about interacting with a patient in the orientation phase. Which statements by the student nurse
indicate the need for further learning? Select all that apply. 1,3 1 "I should encourage and help the patient set goals." The registered nurse (RN) is teaching a nursing student about interacting with a patient in the orientation phase. Which statements by the student nurse indicate an appropriate understanding? Select all that apply. 2 "I should begin to make inferences and judgments about patient messages." What does the term referent mean in the communication process? 4 An event that motivates a person to communicate with another Which situational context factors influence communication? Select all that apply. 3 Expression of feelings Expression of feelings and information exchange are what type of factors that influences communication. situational context factors Privacy level is what type of factor that influences communication. environmental context factor Emotional status is what type of factor that influences communication. psychophysiological context factor Balance of power and control is what type of factor that influences the communication. relational context factor The registered nurse (RN) is teaching a nursing student about assertive behavior when interacting with patients and coworkers. Which statement by the nursing student
indicates effective learning? 2 "It helps to resist intentionally imposed guilt." The nurse is caring for a Spanish-speaking patient with a hand fracture. Which approaches are likely
to be ineffective when communicating with the patient? Select all that apply. 4 Designating a family member of
the patient as an interpreter The nurse is reviewing the available data, including the medical and nursing history, of a patient. Which phase of the helping relationship is the nurse performing? 4 Preinteraction phase While communicating with a patient, the nurse keeps arms and legs uncrossed. What message does this convey to the patient? 1 The nurse is open to what the patient says. The registered nurse (RN) is planning to follow AIDET technique to provide accurate and timely communication, and to deliver excellent patient service. In what order is AIDET followed? 2. Tell the patient how long the test procedure is. 3. Describe the test to be performed to the patient. 4. Express gratitude to the patient for coming to the organization. 5. Convey a positive attitude and help the patient feel comfortable. 1. Convey a positive attitude and help the patient feel comfortable. What does AIDET, stand for? Acknowledge, Introduce, Duration, Explain, and Thank you. The registered nurse (RN) is communicating with a patient in the surgical unit. Which statement by the RN indicates the technique of sharing hope? 2 "You are a fighter and I know you can find a way to face this condition." Which nontherapeutic communicative statement indicates a defensive response? 1 A patient is sitting with arms and legs crossed during an initial interview. What does this behavior indicate? 4 Which behaviors foster the development of trust? Select all that apply. 1 Answering the call light promptly The nurse explains to a patient that self-talk can improve self-awareness and help build a positive self-concept. To which level of communication does this refer? 1 Intrapersonal A 35-year-old athlete becomes aggressive when not allowed to be ambulatory due to a fractured leg. The patient tries to get out of the bed unattended and falls. The nurse talks to the patient, who states, "I'm frustrated. I want to get out of here." The nurse encourages the patient to express concerns freely. Which techniques should the nurse utilize to actively listen to the
patient? Select all that apply. 2 Lean forward towards the patient. The nurse is explaining the elements of professional
communication to nursing students. The nurse states that being self-directed and independent is essential for accomplishing goals. Which element of communication is the nurse describing? 2 Autonomy The nurse is caring for a patient who is unable to communicate properly due to laryngeal cancer. Which could be the consequences of diminished ability to
speak in this patient? Select all that apply. 1 Anxiety The nurse is talking to a patient who has recently been diagnosed with terminal breast cancer. The patient informs the nurse that the diagnosis has completely changed her life and then suddenly becomes
silent. How should the nurse respond? 3 Allow the patient to break the silence. The nurse works in a nursing home and understands that most of the elderly patients have varying degrees of hearing loss. Which interventions would help the nurse to communicate with these patients?
Select all that apply. 1 Speak clearly and slowly. The nurse is practicing active listening when conducting a patient
interview. The nurse sits facing the patient with legs and arms crossed. The nurse leans towards the patient and maintains intermittent eye contact while listening. What can be concluded about the nurse's active listening skills? 3 It is inappropriate to cross legs and arms. An elderly patient who is critically ill asks the nurse about assisted suicide. The nurse is ethically opposed to assisted suicide. Which is the most appropriate response by the nurse? 4 "You have been thinking about it; let us discuss more about how you feel." A patient on initial assessment reports a cough for 3 days that is getting worse. The nurse says, "Tell me more about your cough." The patient says, "I wish I could, but that is why I'm here. You tell me what's wrong!" Which would be most appropriate response to enhance communication? 3 "After 3 days, your cough has gotten worse. Have you had a fever?" The nurse is caring for a patient with aphasia. Which precautions should the nurse take when communicating with this patient?
Select all that apply. 1 Ask simple questions. aphasia loss of ability to understand or express speech, caused by brain damage. Sets with similar termsFoundations Chapter 24 Communication59 terms quizlette3269832 Fundamentals of Nursing chapter 2430 terms nmanningRN communication20 terms Lorrin_K Chapter 24: Communication28 terms BritGarciaa Sets found in the same folderFundamentals of nursing Ch 1735 terms AmyDMerritt FOUNDATIONS CHAPTER 47 TERMS AND STUDY GUIDE157 terms pattikelly NUR 209 Ch. 23 Asepsis (Fundamentals of Nursing)36 terms iarroyo115 Nurse 209-Health Care System and QSEN27 terms vgarren Other sets by this creatorSocial Studies Test 2 Study Guide19 terms MWright777 Lab values to know for NCLEX50 terms MWright777 NCLEX Questions from NDEE365 terms MWright777 Pharmacology for Capstone Final6 terms MWright777 Other Quizlet setsCh 4 - Communication61 terms njudeh2 CM 313 - Chapter 1, 2, 340 terms tung_phung5 COM 225 EXAM 1167 terms beaglemixPLUS COMM test 192 terms nataliesilberman Related questionsQUESTION Which compound sentence is not correctly punctuated? 2 answers QUESTION where does the act of phonation occur 6 answers QUESTION Do phrase structure rules represent deep structure or surface structure? 5 answers QUESTION Who is John Peter Zenger and what is he known for? 15 answers Which zone of personal space is involved when the nurse is instructing visitors?Which zone of personal space is indicated in the nurse's action? Communication in the socio-consultative zone may involve giving directions to visitors in the hallway or giving a verbal report to a group of nurses.
Which distance of personal space is involved when giving a verbal report to a group of nurses quizlet?Which distance of personal space is involved when giving a verbal report to a group of nurses? While giving verbal report to a group of nurses, a socio-consultative zone of 9 to 12 feet (274 to 366 cm) is appropriate.
Which distance of personal space is involved?2. Personal distance begins about an arm's length away; starting around 18 inches (46 cm) from the person and ending about 4 feet (122 cm) away. This space is used in conversations with friends, to chat with associates, and in group discussions. 3.
What is the intimate zone of a client's personal space?Personal space is 18 in. -4 ft. & involves such things as sitting at a patients bedside, taking a patients nursing history, or teaching an individual patient. Intimate space is 0-18 in.
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