The demand for services marketing knowledge has increased for all of the following reasons, except

Chapter 1: An introduction to servicesThe _____________ reflects the view that the intangible aspects of products are becoming the key features thatdifferentiate the product in the marketplace.* services marketing* Servuction model* service imperative* benefit concept* industrial management model

Which of the following businesses would be characterized as a pure service*

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General Motors, the manufacturing giant's, largest supplier is:

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Which of the following sets of terms best describes a service*

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Deeds, efforts and performances define:* products* ideas* services* goods* places

The continuum that ranges from tangible-dominant to intangible-dominant is referred to as:

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Businesses such as fast food restaurants would fall where along the Scale of Market Entities*

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Which of the following fields would be least likely to be described as intangible-dominant*

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The demand for services marketing knowledge has increased for all of the following reasons, except