Laptop screen flashing pink

Hi annabelle1985

The screen flickering can be caused due to operating system issues or the LCD/video card failure. To isolate the same, restart your system and keep tapping F2 key as soon as the Dell logo appears. The system will enter the BIOS [system setup]. Check if the screen flickers in BIOS.

If the screen flickers in BIOS, run the diagnostics on your system:

• Restart your system and keep tapping F12 key as soon as the Dell logo appears.
• Select Diagnostics using the arrow keys and press enter.
• Please check if the screen flickers while running the diagnostics. Also, please let me know if you get any error code/message from the diagnostics.

If the screen is not flickering in BIOS, you may try the following steps:

If the above steps do not fix the issue, uninstall and re install the video driver:

• Click on Start and right click on Computer.
• Click on Manage.
• Click on Device Manager.
• Under Display adapters, you will find the video driver listed.
• Right click on it and click on uninstall. [Check the video driver installed on your system and re-install the video driver from the below steps accordingly].
• Check the box to delete the software.
• Restart your system and click on the below link:

//dell.to/OukFUO

• Enter the Service Tag of your system and select the operating system.
• You will find the video driver under Video.
• Click on the video driver depending on the video card your system has. [Install the same video driver which you uninstalled from Device Manager.
• Click on Download File.
• Select For Single File Download via Browser.
• Click on Download Now.
• Save the driver on your desktop.
• Once the driver is saved on desktop, right click on it and select Run as administrator.
• Install the video driver by following the on screen instructions.

Check if the issue is resolved or not. If the issue still persists, update the system BIOS:

//dell.to/OukFUO

• Enter the Service Tag of your system and select the operating system.
• Go to BIOS and click on the BIOS available.
• Click on Download File.
• Select For Single File Download via Browser.
• Click on Download Now.
• Save the BIOS on your desktop.
• Once the BIOS is downloaded on the desktop, right click on it and select Run as administrator.

Note: Make sure the ac adapter is connected and the battery is charged 10% or above to update the BIOS. Also, disconnect all the external peripherals before updating the BIOS.

• Update the BIOS by following the on screen instructions.

Keep me posted with the results. Please reply if you have any questions.