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Hey All
I really need some help here, I am officially stumped.
I have a Windows Server 2008 R2. Very basic setup with 1-2 people using RDP. It has been a solid stable machine, until a few nights ago. I applied updates through Windows update. When the computer came back, the RDP Service would not start. It says 'Windows could not start the remote Desktop Services Service on Local Computer. Error 2: The system cannot find the file specified'. Ive tried reinstalling RDP.
Any help is highly appreciated.
- Edited by Partsdude Saturday, August 23, 2014 2:05 AM
Saturday, August 23, 2014 2:04 AM
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Hi Partsdude,
I have a few suggestions to try.
1. Run Regedit and Navigate toHKLM\System\CurrentControlSet\Services\TermService\Parameters
Check the serviceDLL key, for example the value I see is%SystemRoot%\System32\termsrv.dll. Makes sure the entry is valid and that the file exists. See if its the same version and size as one from a known working server with the same patch level.
2. Do a system file check to see if finds and files damaged or missing. From an Administrative command prompt [Click Start, type cmd, right click and select “Run as Administrator”, click Yes on the UAC prompt]
Enter this -> SFC /scannow
3. Try starting the service from an administrative command line.
C:\windows\System32\svchost.exe -k termsvcs
4. Check the dependencies in Services Administrative tool for the Remote Desktop Service and make sure they are started.
- Marked as answer by Partsdude Sunday, August 24, 2014 3:32 PM
Saturday, August 23, 2014 6:59 PM
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The serviceDLL key was entirely absent on the computer I was working on....
Very helpful. Thank you!
Tuesday, January 23, 2018 7:51 PM
5 Replies
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Mace
OP
May 18, 2020 at 14:45 UTC
set blank password and restart services
Click the Start button on the Taskbar and type in the search box regedit.Click Regedit listed at the top under Programs.The Registry Editor opens. Navigate to the following path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ remote desktop management service name .Verify the Eventlog folder is highlighted. On the right side pane, double-click ObjectName.Under Value data, type the following: NT AUTHORITY\LocalService and click ok.Close the Registry Editor and restart the system.
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Thai Pepper
OP
May 18, 2020 at 14:58 UTC
JitenSh wrote:
set blank password and restart services
Click the Start button on the Taskbar and type in the search box regedit.Click Regedit listed at the top under Programs.The Registry Editor opens. Navigate to the following path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ remote desktop management service name .Verify the Eventlog folder is highlighted. On the right side pane, double-click ObjectName.Under Value data, type the following: NT AUTHORITY\LocalService and click ok.Close the Registry Editor and restart the system.
I'll give this a try. It'll be tonight before I can reboot.
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Sonora
OP
Dec 18, 2020 at 16:35 UTC
Hi
Any luck on this? I have just encountered this issue after our whole infrastructure including the RDS farm was moved to a new IAAS.
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Thai Pepper
OP
Dec 18, 2020 at 17:12 UTC
jakebreakwell wrote:
Hi
Any luck on this? I have just encountered this issue after our whole infrastructure including the RDS farm was moved to a new IAAS.
We ended up moving the RDS Gateway role to a dedicated server.
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Sonora
OP
Dec 21, 2020 at 15:25 UTC
Sounds like a good idea!
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