This question requires that you evaluate the underlined text to determine if it is correct.
A support plan solution that gives you best practice information, health status and notifications, and 24/7 access to billing information at the lowest possible cost is a Standard support plan.
Instructions: Review the underlined text. If it makes the statement correct, select ''No change is needed''. If the statement is incorrect, select the answer choice that makes the statement correct.
ANo change is needed
BDeveloper
CBasic
DPremier
Show Suggested Answer Hide Answer
Suggested Answer: C
A basic support plan provides:
24x7 access to billing and subscription support, online self-help, documentation, whitepapers, and support forums
Best practices: Access to full set of Azure Advisor recommendations
Health Status and Notifications: Access to personalized Service Health Dashboard & Health API
References:
//azure.microsoft.com/en-us/support/plans/
Compare support plans
Explore the range of Azure support options and choose the plan that best fits, whether you're a developer just starting your cloud journey or a large organization deploying business-critical, strategic applications.
If you’re looking for a comprehensive, organization-wide support plan that includes Azure, Microsoft 365, and Dynamics 365, explore enterprise support.
Included for all Azure customers | $29 per month | $100 per month | $1000 per month |
Included for all Azure customers | Trial and non-production environments | Production workload environments | Business-critical dependence |
Available | Available | Available | Available |
Available | Available | Available | Available |
Available | Available | Available | Available |
Available | Available | Available | Available |
Available | Available | Available | Available |
Not available | Available | Available | Available |
Not available | Available during business hours by email only. | Available | Available |
Not available | Minimal business impact [Sev C]: Within eight business hours1 | Minimal business impact [Sev C]: Within eight business hours1 Moderate business impact [Sev B]: Within four hours Critical business impact [Sev A]: Within one hour | Minimal business impact [Sev C]: Within four business hours1 Moderate business impact [Sev B]: Within two hours Critical business impact [Sev A]: Within one hour |
Not available | General guidance | General guidance | Guidance from a pool of ProDirect delivery managers |
Not available | Not available | Not available | Create and manage Azure support tickets programmatically |
Not available | Not available | Not available | Service reviews and advisory consultation from a pool of ProDirect delivery managers are non-transferable and limited to Azure ProDirect customers only |
Not available | Not available | Not available | Webinars led by Azure experts |
Not available | Not available | Not available | From a pool of ProDirect delivery managers |
1 For most countries and regions, business hours are from 9:00 AM to 5:00 PM [local time] Monday through Friday, excluding holidays. For North America, business hours are from 6:00 AM to 6:00 PM [Pacific time], Monday through Friday, excluding holidays. In Japan, business hours are from 9:00 AM to 5:30 PM, Monday through Friday, excluding holidays.
More information
Azure support plans and benefits in these plans are utilized by customers, and not transferrable.
We provide support in nine languages: English, Spanish, French, German, Italian, Portuguese, Traditional Chinese, Korean, and Japanese.
If you purchase ProDirect support, we’ll email you to help you get started.
Purchase options
Azure.com only accepts payments by credit and debit cards unless invoicing has been arranged. Azure Prepayment dollars can’t be applied to support plans. Cancellation of support plans won’t result in a prorated refund.
You’ll be billed monthly for your Azure support plan, which will be automatically renewed. You’ll receive an email notification when your plan’s term is about to renew, and you may disable auto-renewal at any time.
Learn more about enterprise support.